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Lead Pricing Analyst (Pricing Manager) | West London | Up to £75k + bonus Turn data into insight. Insight into action. And action into commercial growth. We're partnering with a leading consumer marketplace undergoing an exciting transformation in how it approaches pricing, commercial performance and data-driven decision-making. With significant investment in advanced pricing technology, automation and data science, the business is building a smarter, more scientific approach to pricing across multiple consumer brands and European markets. We're looking for a Lead Pricing Analyst to play a key role in this transformation, combining strong analytical thinking, commercial curiosity and a genuine passion for using data to influence business performance. This isn't a traditional pricing role, nor is it a people management position. It's an opportunity for an ambitious, hands-on commercial analyst to take ownership of pricing optimisation, challenge existing thinking and directly influence commercial outcomes within a major consumer-facing business. The Opportunity Working within a high-performing commercial pricing function, you'll leverage a new, highly sophisticated pricing platform to identify opportunities, develop hypotheses and drive improvements across pricing, demand, conversion and revenue. You'll work at the intersection of commercial strategy, analytics, technology and customer behaviour, using data to understand what's happening, why it's happening and, most importantly, what the business should do next. Key responsibilities will include: Pricing Optimisation: Analyse pricing performance, customer demand, market dynamics and competitor activity to identify opportunities for commercial improvement. Commercial Insights: Translate complex datasets into clear, actionable recommendations that influence pricing strategy and business decisions. Hypothesis & Experimentation: Develop, test and validate commercial hypotheses, using experimentation to understand what drives customer behaviour and performance. Data-Driven Decision Making: Identify trends, risks and opportunities across traffic, conversion, pricing and revenue. Technology & AI: Leverage advanced pricing platforms, automation, data science and AI-enabled tools to enhance analysis and decision-making. Cross-Brand Optimisation: Identify opportunities to share insights, learnings and pricing strategies across multiple consumer brands and markets. Stakeholder Engagement: Work closely with commercial, product, data science and technology teams to turn insights into measurable outcomes. Continuous Improvement: Challenge existing approaches, explore new ideas and help shape the future of a more automated, intelligent pricing function. What We're Looking For We're particularly interested in commercially minded analysts who enjoy getting into the numbers but can also step back and see the bigger picture. You might currently be a Senior Pricing Analyst, Commercial Analyst, Revenue Analyst, Trading Analyst or Marketing Analyst looking for greater ownership and influence. Ideally, you'll bring: Strong analytical skills and experience working with large, complex datasets. Experience in a commercially focused B2C environment such as eCommerce, marketplaces, retail, leisure or digital consumer businesses. A proven ability to translate data into meaningful commercial insights and recommendations. Experience analysing pricing, revenue, conversion, customer behaviour or commercial performance. A logical, structured approach to problem-solving, with the ability to develop and test hypotheses. A curious, experimental mindset and a willingness to challenge assumptions. Confidence engaging stakeholders and influencing decisions through data and insight. An interest in emerging technologies, AI, automation and advanced analytics. The ability to work at pace, prioritise opportunities and deliver results. Previous experience in a dedicated pricing role would be advantageous, but we're equally interested in exceptional commercial analysts who have the potential to develop into pricing specialists. Next steps | application We're not looking for someone who simply produces dashboards, reports and endless analysis. We're looking for someone who can connect the dots. Someone who can interrogate the data, understand the customer, spot opportunities, challenge assumptions and turn insight into action. If you're an ambitious analyst who wants to move beyond reporting and make a genuine commercial impact, we'd love to hear from you.

Posted 2 weeks ago

Director of Product Management | Manchester | Hybrid | £120-140k About the job The MRJ team are delighted to bring a very exciting Director of Product opportunity to market for a high-growth Series A funded business, who are recognised as a leader within Commerce Tech and scaling at serious pace globally. The role | intro..... Working closely with the CEO/Founder and COO, you’ll sit at the intersection of Product, Technology, and AI innovation, owning the vision, shaping the roadmap, and leading a next-generation, AI-native engineering model. This isn’t a traditional leadership role. You’ll combine strategic thinking with hands-on execution, guiding small, highly autonomous teams to build, launch, and scale intelligent products used by millions across the UK. Key Responsibilities: Own and evolve the product vision & roadmap, aligned to growth, revenue, and customer outcomes Lead innovation across B2C Web & Mobile apps and B2B SaaS platforms, with a strong focus on AI and automation Build and scale AI-powered products from zero to one including rapid prototyping, MVP development, and iteration Work hands-on with LLMs like Claude and GPT to unlock new product capabilities Design and implement AI-enhanced engineering workflows to accelerate delivery Translate market insight, customer needs, and business strategy into clear, actionable priorities Partner cross-functionally to ensure product delivery drives ARR growth and commercial performance Provide technical leadership, guiding architecture and ensuring scalability, security, and resilience Lead and grow a high-performing, agile technology team, fostering a culture of pace, quality, and continuous improvement Drive end-to-end execution, from discovery and validation through to release and iteration Support expansion through M&A, shaping platform strategy, integrations, and product synergies Person requirements: This role is very much aligned to a visionary Product Innovator, defining & leading the product!! Proven experience leading Product in start up / high growth B2C environments Strong product leadership driving roadmap ownership, prioritisation, and customer-centric delivery Experience and passion for embedding AI into products and workflows, identifying high-impact use cases An experimentation mindset, constantly testing, learning, and iterating to validate ideas and drive measurable impact Technical credibility, you can shape architecture and guide engineering, even if you’re not hands-on coding daily A commercial mindset, you understand how product decisions drive revenue, retention, and growth Confident stakeholder leadership, balancing speed, quality, and competing priorities High energy, curiosity, and creativity, you bring momentum and thrive in fast-moving environments Next steps: This is a fantastic opportunity to shape and scale a market-leading product at a pivotal growth stage. You'll be given significant scope to innovate, including practical AI integration and automation initiatives within a company that values drive, curiosity and impact. If you’re a visionary product leader who thrives in high-growth companies and wants to build, innovate and deliver at speed, we’d love to hear from you.

Posted 2 weeks ago

Product Director | Manchester | Hybrid | £140-160k About the job We’re looking for an exceptional Director of Product to lead the creation of a new generation of intelligent digital experiences for a global B2C marketplace with 2m + regular visitors per month. Working closely with the exec leadership team, you’ll define what the future customer experience could look like when AI, automation, personalisation and recommendation technology sit at the heart of the product. From smarter discovery and highly personalised journeys to intelligent recommendations and automated experiences, you’ll turn emerging technology into products that customers genuinely want to use, and that deliver measurable commercial impact. The role in more detail You’ll take ownership of a strategically important product area, working across Product, Engineering, Data, AI, Design and Commercial teams to move from idea to proposition to MVP to scale. You’ll define the product vision and strategy for a new suite of intelligent digital experiences. You’ll identify where AI, machine learning, automation and customer data can fundamentally improve how customers discover, choose and interact with the marketplace. You’ll lead products from concept through discovery, validation, MVP and launch, creating momentum rather than waiting for perfect information. You’ll work closely with Engineering and Data teams on areas including recommendation engines, intelligent search, personalisation, predictive experiences and agentic/AI-powered customer journeys. You’ll also bring together senior stakeholders across Product, Technology, Data, Marketing, CRM and Commercial around a clear set of customer and business outcomes. Most importantly, you’ll ensure innovation turns into real products, real customer adoption and real commercial value. In summary, your role will focus on: Zero-to-one product development – identifying opportunities and building entirely new digital propositions AI-powered customer experiences – translating AI capabilities into useful, intuitive products Personalisation – creating experiences that adapt to individual customers, behaviours and intent Recommendations & discovery – making it easier for customers to find the right product, service or experience Automation – removing friction and creating smarter, more seamless customer journeys Experimentation – rapidly testing propositions, learning from customer behaviour and iterating Commercial outcomes – connecting product decisions to conversion, engagement, retention, frequency and revenue Interested - next steps? We’re interested in Product leaders who have built, launched and scaled significant B2C digital products. You’ll ideally bring experience from an ecommerce, marketplace, travel, retail, consumer technology or high-volume transactional environment with demonstratable zero-to-one product experience, experienced in building new B2C digital propositions from scratch. Please send your profile for the team to review and we will be in touch.

Posted 2 weeks ago

Commercial Pricing Manager | Manchester | Hybrid | £55-65k About the job We're partnering with a market-leading ecommerce business entering an exciting phase of growth, innovation and digital transformation. With millions of customers, a highly competitive marketplace and an ambitious technology roadmap, the business is investing heavily in AI, automation, advanced analytics and real-time decision-making to drive its next phase of commercial growth. We're looking for a commercially driven, analytically minded Commercial Pricing Manager to take ownership of pricing strategy, optimise commercial performance and help shape the future of intelligent, dynamic pricing. This is an opportunity to move beyond traditional pricing models and develop a more sophisticated, AI-enabled approach that responds to customer behaviour, competitor activity, demand and market conditions in real time. The Role Sitting at the intersection of Commercial, Product, Data Science and Technology, you'll play a pivotal role in defining and delivering pricing strategies that directly influence revenue, profitability, conversion and customer experience. You'll combine commercial thinking with advanced analytics, experimentation and emerging AI capabilities to turn complex data into actionable pricing decisions. Key responsibilities: Pricing Strategy: Own and evolve commercial pricing strategies across a large-scale, high-volume ecommerce marketplace, balancing revenue growth, profitability, competitiveness and customer value. Dynamic Pricing: Develop and optimise dynamic pricing models that respond to real-time demand, customer behaviour, competitor activity, seasonality and market conditions. AI & Machine Learning: Partner with Data Science and Engineering teams to introduce AI-powered pricing capabilities, predictive models and automated pricing decision engines. Real-Time Data: Leverage real-time analytics, pricing intelligence and market signals to identify opportunities and enable faster, smarter commercial decisions. Revenue Optimisation: Identify opportunities to improve margin, conversion, average order value and customer lifetime value through intelligent pricing. Experimentation: Lead pricing experiments, A/B testing and scenario modelling to understand price elasticity, customer sensitivity and commercial impact. Commercial Performance: Develop pricing KPIs, reporting frameworks and performance dashboards to measure effectiveness and identify opportunities for improvement. Cross-Functional Collaboration: Work closely with senior stakeholders across Commercial, Finance, Product, Marketing, Data and Technology to embed pricing as a strategic growth lever. In summary, you'll have the opportunity to: Influence pricing strategy across a large-scale, established digital platform. Work with cutting-edge AI, machine learning and real-time data capabilities. Drive tangible commercial outcomes with direct visibility at senior leadership level. Collaborate with talented teams across Product, Data Science, Engineering and Commercial. Help build the next generation of intelligent, automated pricing capabilities. What We're Looking For We're interested in commercially astute pricing specialists who combine strategic thinking, analytical depth and a genuine passion for technology and innovation. Ideally, you'll bring: Proven experience in pricing strategy, commercial pricing, revenue optimisation or yield management within a digital or data-rich environment. Strong understanding of dynamic pricing, price elasticity, demand forecasting and pricing optimisation. Experience working within ecommerce, online marketplaces, travel, retail, hospitality or other high-volume transactional businesses. A track record of using data and analytics to influence pricing decisions and deliver measurable commercial outcomes. Exposure to AI, machine learning, predictive analytics or automated pricing technologies. Strong commercial acumen, with an understanding of the relationship between pricing, conversion, revenue, margin and customer behaviour. Experience partnering with Data Science, Product and Technology teams to turn pricing strategies into scalable solutions. Excellent stakeholder engagement skills, with the ability to influence senior commercial and technical leaders. Interested | Next steps: If you're passionate about the intersection of commercial strategy, pricing optimisation, AI and ecommerce, we'd love to hear from you. We are shortlisting now - please send over your profile and the team will be in touch.

Posted 2 weeks ago

Lead Product Manager | Liverpool | Hybrid | £75-85k About the job We’re looking for an ambitious Lead Product Manager to take ownership of a portfolio of high-traffic consumer websites used by hundreds of thousands of people every month. Working with some of the biggest brands in the UK, you’ll own and evolve four established consumer-facing websites, with a clear goal: create better journeys, deliver more value to consumers and ultimately generate more high-quality leads for the brands. This is much more than keeping the lights on. The business is investing heavily in its next generation of technology, including the rollout of a brand-new consumer platform and CMS, giving Product and Technology far greater freedom to experiment, optimise journeys and rapidly bring new ideas to life. What you'll be doing You'll take end-to-end product ownership of the company's B2C digital estate, working closely with Technology, UX/UI, commercial teams and partners to: Own the product vision and roadmap across four consumer-facing websites. Improve the end-to-end journey, creating richer and more valuable experiences for consumers. Drive conversion optimisation and lead generation, using data to understand where journeys can be improved. Lead the rollout and evolution of a new AI-driven consumer platform and CMS across multiple brands. Use website behaviour, traffic and conversion data to identify new product opportunities. Partner with an AI-first engineering team, where modern AI development tools including Claude are embedded into the software delivery process. Manage and work closely with a UX/UI Designer, ensuring customer experience sits at the heart of product development. Help shape new products and propositions as the business expands into new markets. The person We'd love to speak with Product Managers who have experience across areas such as: B2C / consumer-facing digital products High-traffic websites or digital platforms Lead generation and conversion optimisation Customer journeys and UX CMS or digital platform transformation Data-led product development Working closely with software engineering and UX/UI teams

Posted 2 weeks ago

Frontend Developer | Manchester (Office-based / Onsite) | £45-55k We're working with a growing, technology-led business looking to bring a Frontend Developer into its expanding engineering team. This is an opportunity to join a newly formed, cross-functional team where you'll have the chance to influence technical decisions, contribute to best practices and help shape the way the team works as it continues to grow. Key responsibilities Develop new features and enhancements for existing web applications. Build and maintain modern, responsive frontend experiences. Write clean, maintainable code supported by unit tests. Apply TDD, BDD and end-to-end testing practices where appropriate. Investigate technical challenges and propose effective solutions. Work closely with developers, product owners, business analysts and wider stakeholders. Proactively identify opportunities to improve systems, tools and ways of working. Share knowledge and contribute to a positive engineering culture. Skills and experience At least 2 years' experience in Frontend Development. Strong experience with modern React development, including Hooks, Context and React Query. Experience integrating with third-party REST and GraphQL APIs. Good knowledge of Git and version control. Understanding of Agile methodologies, CI/CD and continuous deployment. A strong appreciation for testing, code quality and TDD. Good communication, problem-solving and collaboration skills. This is a fully onsite position based in Manchester, so you'll need to be comfortable working from the office. Interested? If you're a Frontend Developer looking to join a growing engineering team where you can develop your skills, contribute ideas and make a real impact, we'd love to hear from you.

Posted 2 weeks ago

Head of Product (AI) | £90-100k | South Manchester What an opportunity this is!! We're looking for a Head of Product (AI Native) to join a fast-scaling SaaS business powering solutions for over 500,000 users today (and growing by 50,000 users per month). With strong growth (400 people today, expanding to 500 in the next 3 months) and a major focus on innovation and AI, this is a chance to shape what’s next. Disclaimer: This is not a hands off role. This is a very much a technical, hands-on product leadership opportunity. You won’t be writing requirements and handing them over, you’ll work closely with engineers, prototype and test ideas quickly using modern AI tools, analyse data, evaluate models, and guide the technical decisions behind AI-driven product experiences, whilst being supported by a collaborative, inclusive culture that values your voice, encourages growth, and promotes work-life balance. Key Responsibilities Working closely with the CPTO and within a small AI Native team (team is 4), you will: Own and drive the product strategy, vision and execution for AI-enabled B2C22B SaaS products within a fast-growing environment. Lead product discovery and delivery, aligning Product, Engineering, Commercial and Customer Success teams around clear priorities. Champion an AI-first product mindset, identifying opportunities where AI, automation and intelligent workflows create meaningful customer and commercial value. Evaluate and introduce emerging AI technologies, LLMs, agents and automation capabilities, balancing customer impact, scalability, cost, governance and risk. Leverage AI throughout the product lifecycle, using tools such as Claude, Cursor, Lovable, and other emerging technologies to accelerate research, prototyping, specification writing and product delivery. Rapidly validate ideas through experimentation, AI-assisted prototyping and customer feedback, continuously iterating based on evidence and outcomes. Define clear product vision, measurable outcomes and success metrics, using data and experimentation to drive prioritisation. Translate customer problems into simple, scalable product solutions that combine exceptional user experience with intelligent automation. Stay at the forefront of AI innovation, bringing new ideas, tools and product capabilities into the organisation before competitors. Person Requirements Proven experience as a Product Manager, Senior Product Manager or Product Lead delivering successful B2C2B SaaS products. Demonstrable experience building or shipping AI-enabled, AI-assisted or AI-native product capabilities. Strong technical understanding with the confidence to work alongside engineers, architects and AI specialists on solution design and delivery. Passionate about AI and modern product development, using AI daily to improve research, analysis, prioritisation, documentation and execution. Experience working with Generative AI, LLMs, AI agents or machine learning products, with an understanding of their capabilities, limitations and commercial applications. Highly data-driven, comfortable defining KPIs, analysing product performance and making evidence-based product decisions. Comfortable working in environments where rapid experimentation, continuous learning and iteration are expected. Excellent stakeholder management and communication skills, capable of influencing senior leaders while maintaining close collaboration with engineering teams. Entrepreneurial mindset with the ability to thrive in a scaling business where ambiguity, pace and innovation are part of everyday work. Curious by nature, constantly exploring emerging AI technologies and identifying ways they can transform both the product and the way teams build products. Interested in exploring this Product Manager opportunity? Apply now or contact MRJ Recruitment to find out more.

Posted 2 weeks ago

Senior Platform Engineer (AWS) | £75,000–£85,000 | Manchester City Centre | Hybrid We're working with an established e-commerce marketplace investing in its engineering platform, cloud infrastructure and developer experience. They're looking for a Senior Platform Engineer to help improve the tools, infrastructure and processes that software engineering teams rely on every day. This is a hands-on role with scope to influence how engineers build, deploy and operate software across the business. You'll work across cloud infrastructure, automation, internal tooling and reliability, helping remove unnecessary complexity and making software delivery faster, safer and more efficient. It's a great opportunity for someone who enjoys solving engineering problems, improving the experience of other developers and having a genuine impact beyond their own team. What you'll be doing Cloud infrastructure: Build and improve AWS infrastructure, focusing on scalability, reliability, performance and cost. Developer experience: Develop internal tooling and self-service capabilities that make it easier for engineers to build and deploy applications. Automation and CI/CD: Improve pipelines, deployment processes and reusable patterns to support consistent, reliable software delivery. Infrastructure as Code: Help manage and evolve cloud environments through automation and repeatable infrastructure. Reliability and observability: Improve monitoring, incident response and visibility of system performance. Cloud operations: Contribute to security, operational standards and cloud cost optimisation. Engineering collaboration: Work with software engineers and other technical teams to understand their challenges and deliver practical solutions. Technical leadership: Take ownership of complex problems, contribute to technical decisions and support other engineers through collaboration and knowledge sharing. AI and automation: Explore opportunities to improve engineering workflows through AI-assisted tooling and new approaches to developer productivity. What we're looking for Strong experience in Platform Engineering, Cloud Engineering, DevOps or a similar environment. Hands-on experience with AWS and cloud-native infrastructure. Experience with Infrastructure as Code and automated infrastructure management. Good understanding of CI/CD pipelines and modern software delivery practices. Experience with containers and Kubernetes-based environments. An understanding of monitoring, observability, reliability and cloud operations. A mindset focused on automation, self-service and improving developer experience. The ability to take ownership, make pragmatic technical decisions and work effectively across engineering teams. Interested? If you're a Senior Platform Engineer looking for your next challenge, this could be a great opportunity to take ownership of meaningful platform improvements while helping engineering teams work more effectively. Apply to find out more.

Posted 3 days ago

Modern Workplace Lead | £65,000 | Manchester 3 days a week The modern workplace is evolving. Cloud-native technology, intelligent automation and AI are transforming how businesses operate, how employees collaborate and how IT services are delivered. We're excited to be working with a leading eCommerce business who are embracing the power of modern technologies and investing in the next generation of workplace services. As part of their strategic growth plans, we're looking for a Modern Workplace Engineering Team Leader (a brand new position within the company) who combines strong technical expertise with a forward-thinking approach to leadership, automation and engineering. This isn't simply about keeping devices running. It's about challenging traditional ways of working, reducing manual processes and building a smarter, more secure and more connected digital workplace. What's the role? We're looking for an experienced Leader to build and lead a team of Modern Workplace Engineers responsible for designing, engineering and continuously improving the technologies used by colleagues across the UK and Europe. Working across Microsoft 365, Intune, Autopilot, Entra ID and modern endpoint technologies, you'll play a key role in transitioning from traditional IT management towards a proactive, cloud-native and automation-led environment, whilst having the opportunity to influence technical direction, introduce new capabilities and help shape how modern workplace services evolve. Day-to-day you'll: Lead and inspire: Manage, mentor and develop a team of Modern Workplace Engineers, creating a culture of innovation, collaboration and technical excellence. Drive modernisation: Lead the transition from traditional hybrid-joined environments towards cloud-native, Entra-joined endpoint management. Champion automation: Identify opportunities to automate repetitive processes using PowerShell, Microsoft Graph, Power Automate and emerging AI technologies. Own workplace engineering: Provide technical leadership across Intune, Autopilot, Microsoft 365, endpoint security and device management. Improve digital experiences: Create simpler, faster and more reliable technology experiences for colleagues across the business. Deliver meaningful change: Lead engineering improvements and technology projects from initial design through to deployment and adoption. Build secure foundations: Establish consistent endpoint standards across Windows, macOS and mobile devices. Challenge the status quo: Bring fresh thinking to existing processes, using data, automation and modern engineering practices to deliver measurable improvements. Sound interesting? To be considered, we're looking for: An experienced Modern Workplace, Endpoint Engineering or End User Computing leader who enjoy combining hands-on technology with leadership and continuous improvement, whilst offering: Strong technical experience with Microsoft Intune, Windows Autopilot, Entra ID and Microsoft 365. Experience with Windows 11, Conditional Access, endpoint provisioning and modern device management. Hands-on scripting and automation experience, particularly PowerShell. Experience leading, mentoring or coordinating technical engineers. A strong understanding of endpoint security, compliance and vulnerability management. Experience delivering technology improvements across complex or multi-site environments. Excellent stakeholder engagement skills, with the ability to influence both technical and non-technical audiences. A genuine interest in AI, automation and emerging workplace technologies. Additional experience with Microsoft Graph, Power Automate, JAMF, Azure Virtual Desktop or digital employee experience platforms would be advantageous. Next steps: If you're passionate about modern workplace technology, enjoy developing engineers and believe IT should be proactive rather than reactive, we'd love to hear from you. Apply now or contact MRJ Recruitment for a confidential conversation. *Please note, this role requires a minimum of 3 days per week in the office in Central Manchester*

Posted 3 days ago

Commercial Director | London Can you spot a commercial opportunity, make the difficult calls and bring people together to turn it into measurable growth? I’m partnering with an established consumer digital business to find a commercially minded leader for a strategically important growth area. This isn’t a traditional Product role, and it isn’t a purely commercial remit. It’s an opportunity to take ownership of customer and business outcomes, using Product, technology, data, marketing and operational levers to deliver them. The opportunity Reporting to the Chief Product & Technology Officer, you’ll: Set the strategy and commercial direction for your area. Identify opportunities to grow revenue, profitability, retention, purchase frequency and lifetime value. Make investment decisions that balance short-term performance with long-term customer value. Bring Product, Engineering, Design, Data, CRM, Marketing and Operations together around clear priorities. Stay accountable from identifying the opportunity through to execution, measurement and iteration. Who we’re looking for Your background could be in Product, Growth, eCommerce, Commercial leadership or general management. Your title matters less than what you’ve personally owned and delivered. You’ll bring: A track record of measurable commercial impact in a customer-facing digital business. Strong Product judgement and an understanding of customer insight, experimentation and commercial economics. Experience making choices across different growth levers—not just delivering a roadmap or increasing marketing spend. The ability to build conviction and drive progress without relying on reporting lines. A hands-on, collaborative approach: comfortable setting direction, making difficult decisions and getting into the detail when needed. High-volume B2C, eCommerce, marketplace or subscription experience would be particularly relevant, but we’re open to different backgrounds. You don’t need to have run the biggest team or held the most senior title. You do need to show what you decided, how you brought others with you and what changed as a result. Interested? Message me directly for a confidential conversation.

Posted 3 days ago

Infrastructure Engineer – Contract | Up to £500 per day | Inside IR35 | Initial 6 months | Liverpool | Hybrid – approximately 3 days onsite per week We’re looking for an experienced, hands-on Senior Infrastructure Engineer to join a busy infrastructure team supporting a large, multi-site business. With cloud migration and wider technology transformation gathering pace, the team needs a strong infrastructure all-rounder who can get up to speed quickly, take ownership of operational issues and provide immediate additional capacity. Your initial focus will be keeping services running smoothly, resolving complex infrastructure issues and reducing the BAU backlog, alongside supporting infrastructure changes and project delivery. What you’ll be doing Providing 3rd-line support, troubleshooting incidents and resolving underlying problems. Supporting Windows Server, Active Directory, Azure, Entra ID and Microsoft 365 environments. Managing VMware infrastructure, server builds, provisioning and configuration. Handling firewall changes, rule management and network troubleshooting. Supporting patching, upgrades, infrastructure maintenance and service availability. Completing operational and compliance tickets, creating or updating SOPs and technical guides. Working with internal teams and external suppliers to deliver tested changes and clear handovers. What we’re looking for Hands on infrastructure experience , ideally within a large, multi-site organisation, with broad technical capability across: Windows Server and Active Directory , including Group Policy, DNS/DHCP and high availability. Microsoft Azure, Entra ID and Microsoft 365 administration. VMware and vCenter within multi-host environments. Networking , including LAN/WAN, VPNs, switching and routing. Firewall administration , ideally Palo Alto and Cisco ASA. Enterprise storage and SAN environments . Microsoft Remote Desktop Services , including published applications and session troubleshooting. Experience with hybrid Exchange, Exchange Online, Azure Firewall and Cisco networking would also be useful. You’ll be practical, reliable and comfortable working independently, with the ability to absorb knowledge quickly, prioritise varied tasks and contribute with limited supervision. Interviews are being arranged quickly with start date ASAP

Posted 3 days ago

Principal Product Manager (Search, Discovery & Personalisation) | Manchester (3 days per week in the office) | Up to £120k base + bonus The way customers search, discover and purchase products online is changing rapidly. Traditional keyword searches and static product listings are giving way to intelligent, personalised and AI-powered experiences that understand customer intent, anticipate needs and make finding the right product easier than ever. We're partnering with a leading social and circular eCommerce marketplace that is investing heavily in transforming its digital customer experience, using AI, machine learning and advanced personalisation to redefine how millions of customers discover, explore and purchase products. We're looking for a Principal Product Manager (Search, Discovery & Personalisation) to lead the strategy and evolution of one of the most commercially important areas of the business. You'll own the end-to-end product strategy for search and discovery, from ranking, relevance and recommendations through to AI-powered experiences including semantic search, LLM reranking, intelligent product recommendations and personalised customer journeys. Search and discovery sit at the heart of the marketplace experience. The products customers see, the order in which they appear and how effectively they match customer intent have a direct impact on conversion, revenue, customer engagement and profitability. Your challenge will be to transform these capabilities into a genuinely intelligent, commercially optimised and personalised experience. What You'll Do Own the Product Strategy: Define and deliver the multi-year product vision and roadmap for Search, Discovery and Personalisation, spanning ranking, relevance, recommendations, retrieval and AI-native experiences. Drive AI-Powered Innovation: Lead the evolution towards intelligent search experiences, incorporating semantic search, LLM-powered reranking, generative AI, conversational search and personalised recommendations. Optimise Commercial Performance: Take ownership of the commercial impact of search and discovery, improving conversion rates, revenue, customer engagement, average order value and marketplace profitability. Transform Ranking & Relevance: Develop sophisticated approaches to product ranking and selection, balancing customer relevance, personalisation, commercial priorities and marketplace dynamics. Partner with Data Science & Engineering: Work closely with ML Engineers, Data Scientists and Engineering Leaders to develop, deploy and continuously optimise machine learning models that power search, ranking and recommendations. Champion Experimentation: Establish a culture of rapid experimentation, using A/B testing, causal analysis and customer behaviour insights to validate hypotheses and accelerate product improvements. Connect Search, Pricing & Personalisation: Work across commercial, pricing, trading and customer experience teams to ensure search and discovery strategies are aligned with wider business objectives. Own Search Quality: Define the frameworks, metrics and evaluation methodologies that measure search relevance, customer satisfaction, personalisation effectiveness and commercial outcomes. Lead Cross-Functional Strategy: Navigate complex stakeholder environments, align competing priorities and communicate product trade-offs and strategic decisions at executive level. Influence & Develop Product Teams: Provide strategic direction, coaching and mentorship to Product Managers, helping establish high standards of product thinking, experimentation and delivery. Accelerate Delivery: Balance long-term platform investment with the need to deliver measurable customer and commercial improvements at pace. Who You Are You have extensive Product Management experience, including significant ownership of Search, Discovery & Personalisation within a large-scale digital business. You've worked in a complex eCommerce, online marketplace, retail or consumer technology environment, where customer experience and commercial performance are closely connected. You understand the technology behind modern search and recommendation systems, including ranking algorithms, retrieval strategies, relevance optimisation and machine learning models. You have experience delivering AI/ML-powered products, ideally involving semantic search, recommendation engines, LLMs, generative AI or intelligent personalisation. You're commercially minded and understand how product decisions influence conversion, revenue, customer lifetime value, profitability and overall marketplace performance. You have a strong track record of partnering with Data Science and Engineering teams to translate complex models and technical capabilities into meaningful customer and business outcomes. You're passionate about experimentation, using hypotheses, A/B testing, data analysis and measurable outcomes to inform product decisions. You understand the relationship between search relevance, ranking, pricing, promotions, customer behaviour and commercial optimisation. You're comfortable operating at both strategic and technical levels, setting a compelling long-term vision while getting into the detail of product performance and delivery. You can influence senior stakeholders, challenge existing thinking and communicate complex technical concepts through clear, commercially focused narratives. You thrive in fast-moving environments, embrace new technologies and have the ambition to challenge traditional approaches to digital product development. You bring experience influencing multiple Product, Engineering and Data Science teams, with the ability to lead through collaboration rather than relying solely on direct reporting lines. Next steps We're looking for a Product Leader who combines deep technical understanding, exceptional commercial instincts and the ambition to build genuinely transformative digital products. Someone who doesn't simply want to improve search results, but wants to rethink how customers discover, evaluate and purchase products. If you're excited by the opportunity to combine AI, personalisation, experimentation and commercial product leadership AND have the necessary expertise for the role, we'd love to hear from you.

Posted 3 days ago