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Engineering Manager - Guest Experience

£65,000 - £75,000

Jody Marks

Founder / CEO

0161 244 9581

Awaze is the largest managed vacation rentals and holiday resorts business in Europe, bringing together some of the continent’s most trusted travel brands, including cottages.com, Hoseasons, Landal GreenParks and Novasol.

€1.8bn turnover | 4,800 Employees | 110,000+ Properties | 8m + Holidaymakers each year | 36 Countries

We’re currently recruiting within our brand new tech and commercial hub in Central Manchester as we continue on our journey to create new and innovative products, which enable us to deliver everyday amazing holiday experiences that delight our guests, our owners, and our partners.

“Shared learnings and group-wide technological solutions will enable us to accelerate the pace at which we grow.”

We’re continually looking at new ways to create better experiences for our guests and owners: real time booking (including pricing and availability), quicker response times, virtual 3D tours, personalisation, owner onboarding and many more features to ensure we stay ahead of the market.

However, brought together through a number of strategic acquisitions, our brands and ways of working are fragmented. Separate platforms; different rules; old technology; expensive infrastructure; and vast amounts of technical debt.

To solve these issues and to deliver our group’s goal of developing a common platform for our guests and owners, we are accelerating our investment in innovative applications and services in our to achieve our ambitious growth plans.

ROLE: Engineering Manager, Guest Experience

Role purpose

We have a unique opportunity for an experienced Tech Leader to lead on the design, build, and implementation of our Guest Experience products.

Driving a superb customer journey for our guests, owners and our multiple 3rd party distribution partners is key to growth plans, and our new Guest Experience products teams will be responsible for driving this through the use of innovative technology solutions.

What You’ll Do

In this role, you will lead from the front technically, be instrumental in developing the team, guide the engineering approaches, and communicate our search strategy and results to the broader business.

• Build and lead a highly collaborative, value-driven team (Developers, QA and DevOps) responsible for building innovative customer experiences for our clients
• Provide technical leadership and ultimately act as the technical authority for key decisions
• Help to shape the overall architecture and tech strategy for the Search platform
• Work with cross functional product teams to solve the problems of scale using a data driven approach
• Pair with colleagues, peer review codes and coach team members
• Drive continuous delivery practices to deliver high-quality software as well as value to end customers as early as possible
• Be an active member of the developer and wider tech community within Awaze

Skills and experience you’ll need to succeed

You will be a hands-on Tech Lead, who has a passion for coding, whilst utilising your expertise to lead and inspire those around you.

We’re introducing new technologies for our Guest Experience products and we’re looking for you to offer significant commercial experience developing new innovative products for web and mobile applications utilising Node.js, React.js and API’s.

• Experience using AWS (or GCP) infrastructure and managed services
• Highly experienced with HTML, JSON, XML, CSS, JavaScript / JQuery
• Experience working with CICD build pipelines using Jenkins, Azure DevOps, or similar
• Experience with containerisation and tools like Docker and Kubernetes
• Experience with modern quality practices, such as pairing, TDD, BDD
• Worked within an Agile delivery team, using Scrum and/or Kanban to deliver incremental business value through frequent software releases
• Preferred experience working in an online, transactional environment
• University Degree, preferably in Computer Science or related discipline.

What we will give you

Not only will you be joining a brand new team, you’ll also have the freedom to inform the best way of working to get the job done and paly a key role in helping us shape the culture of our new, City Centre office. We also provide:

• Flexible working
• Cycle to work scheme
• Childcare Vouchers
• Life assurance
• Very competitive salary with bonus scheme
• Matched private pension contribution
• 25 days annual leave + Bank Holidays
• Discount off all Awaze holidays

A word from our CTO

“This is an exciting time to join us, as we build an international technology team to accelerate the pace of value delivery to Awaze Vacation Rentals. As you might expect, strong product management and agile engineering practices are the foundation for this, and we’re looking to hire and nurture a great team with the skills and mindset to make this vision a reality.

Our current products have stood the test of time but with new investment, we’re now taking a quantum leap in terms of our adoption of modern tools and technologies to drive our growth. We’re forming autonomous product delivery teams in our new tech office in Manchester, complementing our development team in Suffolk, whilst forging closer collaboration with our tech teams in Copenhagen, as we build unified and scalable software for our brands.

We believe in autonomy, experimentation, failing fast and learning together. There’s plenty of opportunity for you to make an impact!”

Let's talk

Could you be interested in talking to us to learn more about how our technology powers everyday amazing holidays?

Please send your profile to jody.marks@awaze.com and lets chat.

Jody Marks

Founder / CEO

0161 244 9581

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