Director of Product Design

Director of Product Design | London (Hybrid – 2 days a week on site) | Salary + perks, Bonus and LTIP readily available to discuss upon request

“Big opportunity. Big impact.”

We’re teaming up with a next gen eComm retail brand that’s evolved from household favourite to full-blown digital disruptor, scaling fast, going global, and doubling down on building products and experiences that actually excite people.

As Director of Product Design, you’ll be at the heart of that growth, leading a design function that blurs the lines between creativity, commerce, and culture. You’ll define how millions discover, shop, and fall in love with the brand, from app and web to whatever comes next.

This is a big stage. You’ll have real influence, serious backing, and the freedom to make bold, design-led calls that move the numbers and inspire your team. If you’ve ever wanted to shape a brand that’s rewriting the retail playbook, this is your moment.

What you’ll be responsible for

• Setting the design vision and strategy that drives both creativity and commercial growth.
• Leading a talented, cross-functional team covering UX, UI, Research, and Design Ops.
• Creating the systems, tools, and structure to scale design quality and speed across multiple platforms.
• Using data, experimentation, and customer insight to power design decisions.
• Partnering with senior stakeholders across Product, Tech, and Brand to drive measurable outcomes, from conversion to retention.
• Coaching design leaders and building a culture that values craft, curiosity, and delivery.
• Representing design at exec level and influencing the direction of digital retail innovation.

We’re looking for someone who:

• Has deep experience leading design in high-traffic, consumer-facing eCommerce, retail, or lifestyle brands (this one’s not for B2B)
• Has led the charge on AI-powered design, meaning testing, iterating, and embedding tools that supercharge workflow and deliver smarter, faster experiences.
• Brings 10+ years in product or UX design, including 5+ years shaping teams and strategy in a fast-moving digital retail environment.
• Gets how to marry creativity with conversion - you know how design drives growth, loyalty, and commercial results.
• Has built and scaled design systems, ops, and multi-disciplinary teams that can deliver quality at pace.
• Is fluent across UX, UI, and interaction design, with the ability to connect the micro-interactions to the full customer journey.
• Thrives in ambitious, high-growth, B2C settings where data, instinct, and storytelling all play their part.

What’s next?

As a premier recruitment partner to this brand, we’ve partnered with this team from the ground up, successfully placing talent across every level, from senior leaders to rising stars and everything in between. Working with us means you’ll receive an insider’s view of the company culture and valuable insights that will give you a genuine edge to stand out (even more than you already do, naturally).

Ready to elevate your career? Apply and we’ll be happy to go through the details