Operations Manager

  • £35,000 to £40,000
  • Hybrid 3 days in Cheshire
  • Permanent

A visionary B2C brand leader in the FMCG industry is searching for an E-commerce Operations Manager to oversee operations across their online marketplace!

By challenging convention and pushing for constant innovation, they've been able to capture a unique niche with virtually no challengers. Now with a strong presence in the market, they need an experienced eComm expert with a meticulous eye for detail, exceptional organisational skills, and a strategic mindset to drive cost reductions and efficiencies across the wider business and their inhouse marketplace.

Salary £35k - £40k + 10% bonus | Hybrid 3 days in Cheshire


What you’ll be doing:

  • Keep the brand’s online store running smoothly.
  • Ensure orders are filled correctly and delivered on time.
  • Work with other teams to give customers a great experience.
  • Track how well the online store is doing and make improvements.
  • Create clear instructions for everyone.
  • Work with suppliers, factories, and delivery companies to get what you need.
  • Manage how products get where they need to go and keep track of supplies.
  • Find ways to optimise processes and ROI without reducing product quality or customer satisfaction.
  • Ensure a strict adherence to the regulatory requirements
  • Develop plans to make things run smoother and cheaper for both the store and product division.
  • Ensure alignment is achieved across all core teams.
  • Use data to figure out the best decisions for the business.
  • Manage budgets, predict how much of something will be needed, and allocate resources effectively.
  • Identify and fix any problems in processes


Core skills needed to succeed:

  • MUST HAVE: exposure to the FMCG market with a particular focus on drinks & beverages
  • Bachelor's degree in Business Administration, Supply Chain Management, or a relevant field in business operations or logistics.
  • Minimum of 5 years of experience in e-commerce fulfilment, production logistics, or a combination of both.
  • Demonstrated success in managing intricate supply chains and optimising operational workflows.
  • Strong analytical capabilities with a proven ability to leverage data insights for informed decision-making.
  • Superior organisational skills and the ability to manage multiple tasks simultaneously.
  • Excellent communication and interpersonal skills to foster collaboration and build strong relationships.
  • Proficiency in enterprise resource planning (ERP) and inventory management software systems.
  • Working knowledge of industry regulations and best practices.
  • Thrives in a fast-paced and ever-changing environment.

Next Steps: 

For more information regarding the company’s expansion plans and your integral way of delivering them, get in touch with us and we’ll be sure to give you the full rundown!

Ryan Fishwick Senior Consultant (Infrastructure)

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